Freight forwarding is a comprehensive service that includes not only the physical movement of goods but also the coordination and management of all related logistics processes.

Freight forwarding services typically cover:

• Transport selection: Choosing the most efficient mode of transport (road, rail, sea, or air) and planning the optimal route.

• Documentation: Preparing and handling all required shipping, customs, and insurance documents.

• Cargo insurance: Advising on and arranging insurance to protect the client from potential losses.

• Cargo tracking: Monitoring the shipment throughout its journey and providing regular status updates.

• Communication with partners: Coordinating with carriers, warehouses, and other logistics chain participants.

• Small and medium-sized businesses: When shipments are too small to fill an entire truck and renting a full load would be too costly.

• E-commerce businesses: When sending individual orders to multiple recipients.

• Private individuals: For transporting personal items abroad (e.g., when relocating).

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This method is used when the sender’s goods do not occupy the full vehicle capacity.
Instead of sending a half-empty truck, several small shipments are combined into one load to optimize transportation costs and delivery time.